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Working hard for a better future.
As climate change continues to affect our world, we are increasingly aware of the impact that products and services can have on the planet. The time for action is now and companies like ours have a critical role to play.
We believe that producing stylish storage solutions should not come at the expense of our environment. We are determined to create pieces that make a positive difference in your home, without negatively impacting our planet. Here are some of the actions we are taking to ensure a better future for all, so that you can shop guilt free, knowing we’ve got everything covered.
Our Commitment
We remain committed to transparency at every stage of the manufacturing process – from sourcing materials to delivering finished furniture. Our 16 new Environmental Product Declarations (EPDs) demonstrate this dedication.
Our annual Sustainability Report sets out our progress with detailed disclosures of the impact of our operations.
Our accreditations are independently audited by third-party specialists to give us an unbiased assessment on how we are performing against our standards, ensuring we remain compliant working in line with our commitments.
Environment
We’ve reacted to customer demands and environmental concerns by changing trends in every area of our company – this has necessitated continued evolution and diversification in terms of both the products we sell and the channels through which they’re sold.
We’ve made significant progress in reducing our emissions through multiple initiatives. In the following section, you’ll find an overview of the actions we’ve taken to cut emissions and enhance operational efficiency.
Scope 1 – Natural gas: Consolidating powder plants and increasing heat retention in our ovens has improved efficiency and helped reduce our natural gas usage.
Scope 2 – While our use of renewable energy sources means our Scope 2 emissions could be considered negligible, we remain committed to improving efficiency further in this area. The graph below illustrates the energy consumption of our Newport factory over the past 5 years.
Scope 1 and 2 emissions with intensity ratio – We believe the carbon intensity ratio is one of the most important figures to consider when estimating a business’s emissions, as it looks not only at the output but it maintains consistency as the business changes. The carbon intensity we use is measured in tonnes of carbon dioxide per million pounds of turnover ( t Co2e/mil ), giving an accurate representation of how we are performing. The figures below demonstrate how this has changed over recent years.
Scope 3 – We are currently exploring partnerships with external organisations to help us better understand and quantify our Scope 3 emissions. As reporting on Scope 3 is likely to become mandatory in the future, we’re taking proactive steps to stay ahead of the curve and to begin disclosing this data as soon as possible.
Our Net Zero Journey
We’ve made significant strides but are still in the early stages of our net-zero journey. This timeline outlines our key emissions reduction goals.
In the short-term, we continue to focus on emission reductions throughout the company, as we have seen success through the last 7 years from the baseline. In the long-term, the focus will be to balance any residual emissions to ensure we reach net-zero.
Our journey to net-zero is ambitious but crucial. We are committed to transparency and continuous improvement as we work towards a sustainable future for all.
- 2018 – 2024
2024 goal of reducing Scope 1 and 2 by 25% reached. Scope 1 and 2 emissions reduced by 56.7% from baseline. - 2030
Reduce operational emissions (Scope 1 and 2) over the next 5 years, 5% at a time to reach the target of 60% by 2030 against the baseline. - 2040
Reduce operational emissions (Scope 1 and 2) by 70% by 2040 against the baseline. - 2050
Achieve net zero emissions covering Scope 1, 2, and 3 by 2050. This comprehensive target includes all direct, indirect, and value chain emissions.
Energy
Following the Energy Saving Opportunity Scheme (ESOS) recommendations and by continuously reviewing our operations for efficiency improvements, we have made the following progress:
- We have consolidated our operations to fewer powder paint plants to increase efficiency. Through this, we have reduced the need for four oven burners and an infrared panel.
- In our woodwork section, we have improved the extraction system from star delta to an inverter process, increasing its efficiency by 13%.
- Installation of a new sand cleaner has reduced the cycle time from three hours previously to 1.5 hours.
- New office heating provided by air source heat pumps, a far more energy efficient process than conventional aircon systems has improved energy saving of approximately 20%.
Waste
The Environment Agency has set out further regulations to improve recycling across the UK and reduce the waste sent to customers. The new Extended Producer Responsibility (EPR) has been in place in 2024 to regulate these new initiatives.
For further support and guidance, we’ve partnered with Clarity, a compliance scheme, to ensure that our reporting is as accurate and transparent as possible, and in-line with new and upcoming regulations.
We have also been communicating regularly with our organisations downstream to better understand where our packaging ends up and examine the whole life cycle of the packaging. As a result, we’ve looked at our suppliers and ensuring the packaging we sent out with our products is both recycled and easily recyclable in households.
We continue to bale and recycle our polyethylene wrap and cardboard that is sent to us and what is used in our daily operations.
Circularity
We continue to reduce our waste by improving the efficiency of our packaging process. We are working closely with our suppliers and couriers to ensure that we use the most suitable packaging designs for our furniture. By using less material without compromising the furniture’s protection, we’re minimising excess waste and reducing our environmental footprint.
These improvements aim to enhance the customer experience, as deliveries arrive in well-packaged, easy to recycle materials that reflect our commitment to sustainability and responsible business practices.
Using our on-site cardboard machine has ensured that we keep offcuts to a minimum and we can tailor our packaging to any new designs or products.
All cardboard used in our on-site machine is 100% recycled content.
Clearabee
Accepting old furniture items in any condition, Clearabee will collect your old Bisley products to be recycled or burned for energy to reduce landfill waste. Furniture that can be reused will be donated to local charities or refurbished for a second life.
To learn more, contact Clearabee now.
Sustainable Design
Sustainable from the start.
Our products are expertly designed in-house and the materials we select are carefully considered. Ideas for new products or alterations made to existing designs are actively welcomed from staff and customers and prioritised through market research and in-line with the company strategy.
Our design process builds in recyclability. All products are manufactured in-house to enable them to be disassembled with simple tools, making them easier to recycle. There’s a high level of modularity in our products that also makes refurbishment an option to continue their life cycle.
Our primary raw materials are steel and wood, which are not only beautiful but also highly sustainable. Steel is 100% recyclable, which ensures maximum resource value through its recovery and reuse, avoiding the harmful processes of extracting virgin materials. As Bisley are certified by FSC to their Chain of Custody standards, the sheet wood supplied to us is FSC certified.
Made for Life.
Quality is everything.
We pride ourselves on our craftsmanship and we love being able to bring our customers high quality furniture pieces that are made for everything life throws at them, which is why our motto is ‘Made for Life’.
Quality and durability are integral to our sustainability principles. We consider the longevity of a product at the first stage of design, because we know that creating a quality product that stands the test of time will likely be used and loved for many years.
Looking ahead
Since 2018, we have been working to operate as sustainably and responsibly as we are able, and we’re far from slowing down. We’re just at the start of our journey and we’re passionate about making a positive difference moving forward. We believe our customers should only receive the highest quality products and services from us, without the detrimental impact to our environment and planet.
We will be using sustainable credentials as a main consideration of our decision-making process when assessing suppliers, including the actions they are taking and their own journey towards net zero.
We are committed to increasing our understanding of the impact we make on the environment and will be setting targets to ensure we work towards reducing our emissions to net zero.
Our journey has just begun.
We’re proud of our heritage and the trust that comes with a long history. Honesty is paramount to us. We do not sacrifice our long-term reputation for short-term gain. We stand by our word and do what we say we’ll do, always acting with compassion. Our customers’ trust depends on it.
The Green Guide
To read more about our commitment, efforts, achievements and future targets for sustainability, click to read our brand-new Green Guide.
Read our Green Guide