Our Sustainable Home Furniture
We believe that great design shouldn’t come at the cost of environmental degradation. That’s why we’re committed to creating timeless storage solutions of an exceptional quality that are made with care for both your home and office environment.
You can find out more about our approach to sustainability in our annual Sustainability Report. We’ve also highlighted some key information below to outline the steps we’re taking to reduce our environmental impact and support a sustainable future.
Our Commitment
We are dedicated to delivering transparency across our manufacturing processes, ensuring clear and reliable information about the environmental impact of our products and our business is available. Our Environmental Product Declarations (EPDs) are just one way we can provide independently-verified data on key impact areas, including on carbon emissions, resource use, and environmental performance across the product’s lifecycle.
Our annual Sustainability Report tracks our business-wide progress and offers detailed insight into our operations, outlining key performance data which highlights where we’re making progress and where more work is needed. This report keeps us accountable and gives us a way of communicating clear and honest data from our ongoing sustainability journey.
Environment
In response to both customer expectations and wider environmental challenges, we continue to adapt our products and processes to push improvements forward. We’ve made meaningful progress in reducing our emissions through a range of targeted initiatives and consolidation. Below you’ll find an overview of the actions we’re taking to lower our environmental impact and improve the efficiency of our operations.
Scope 1 and 2
- Decommissioned 4 470kW oven burners, a 245kW infrared panel, 4 11kW pretreatment pumps, and 2 37kW after-filter motors.
- Closed 2 powder paint plants
- Introduced more LED lighting and an Ambirad heating system in our woodwork section.
- Installed an Arena Comet Fluidised Sand Cleaner, reducing cycle time.
- New offices are supported by air source heat pumps and improved insulation.
Scope 3
We plan to begin capturing Scope 3 data in 2026, which are the indirect emissions that occur across our entire value chain, by starting with key categories such as employee commuting and business travel and gradually expand to a full analysis. This will allow us to build an approach which does not compromise on data quality.
Water
Our average monthly water usage decreased by 16% in 2025, reflecting the positive impacts of our ongoing efficiency measures such as low-flush systems and automatic taps.
Our Net Zero Journey
We are making strong strides towards our net-zero goal. This timeline below sets out our key milestones and the steps we’re taking to reduce our emissions.
In the near term, we remain focused on electrifying our gas-powered operations to build on the progress achieved since our baseline year. Looking ahead, our approach will evolve to address residual emissions throughout Scope 3 categories as we work towards achieving net zero. Reaching net zero is a long-term commitment, and we will continue to monitor our progress and report transparently as we move forward.
- 2018 – 2024
Scope 1 and 2 emissions reduced by 54.1% from baseline. - 2030
Reduce operational emissions (Scope 1 and 2) to reach the target of 60% by 2030 against the baseline. - 2040
Reduce operational emissions (Scope 1 and 2) by 70% by 2040 against the baseline. - 2050
Achieve net-zero emissions covering Scope 1, 2, and 3 by 2050. This comprehensive target includes all direct, indirect, and value chain emissions.
Energy
100% of our electricity has been backed by renewable sources since 2019, confirmed by our Renewable Energy Guarantees of Origin (REGO) certificates. This means that our market-based Scope 2 emissions have remained at zero.
However, we recognise the importance of reporting on improvements to our operational performance, which is why we report on our location-based electricity emissions. In 2025, we achieved a reduction of 8% in our location-based Scope 2 emissions year-on-year.
We have worked to reduce our Scope 1 emissions by entirely eliminating our use of propane and almost entirely eliminating our use of petroleum. We have maintained a fully electric forklift fleet since 2024 and we have installed on-site electric vehicle charging to support our electric company cars.
Waste
We continue to operate a zero to landfill approach across our Newport site, focusing on maximsing recycling and minimising waste sent for disposal. Operationally, we have improved efficiency by ensuring all metals and wood from manufacturing are recycled, and facilities are provided for smaller items such as batteries and ink cartridges. We continue to improve how we manage waste across our operations. By compacting cardboard and plastic waste and increasing skip capacities, we have reduced the frequency of waste collections from site, helping to lower our Scope 3 emissions.
As a result of our efforts, we divert 100% of wood, cardboard, plastic, steel, and general waste from landfill.
Circularity
Product longevity remains central to Bisley’s approach to circularity. Our home and office furniture is designed to be durable, repairable, and adaptable, supporting extended use and reducing the need for replacement. This focus ensures that products remain in circulation for longer, lowering material consumption.
The introduction of BeSmart represents a significant step forward in this approach. By integrating digital technology into our products, functionality can be enhanced through software updates rather than full product replacement. This allows our furniture to evolve over time, extending its lifespan and supporting more flexible use. This model is particularly effective in high-use and temporary environments, such as immersive exhibitions, where products are regularly repurposed and reconfigured across different locations. Internally, we apply the same principles by reusing products and materials from trade shows and events, ensuring resources are kept in use for as long as possible.
Together, these approaches strengthen our commitment to circular design, reducing waste while delivering adaptable, long-lasting solutions for our customers.
TreeApp
We are proud to be in partnership with TreeApp, who plant one tree for every order made of our Bisley Shop finish samples. Find out about the latest details on our environmental impact with TreeApp and discover the wonderful work that takes place, such as rehabilitating species-rich forests and providing employment for local communities across the globe.
British Heart Foundation
Our long-standing partnership with British Heart Foundation plays an important role in supporting both circularity and social impact. Alongside offering customers a furniture collection service, we ensure that items no longer suitable for internal reuse are donated, giving them a second life through resale. This not only helps to reduce waste, but also contributes to vital fundraising efforts for lifesaving research. As we entered 2026, the partnership had raised a total of £5,850 in stock donation value, and we remain committed to building on this progress, continuing to maximise reuse while supporting British Heart Foundation.
Sustainable Design
Our sustainable design approach is central to how we minimise environmental impact across the product lifecycle. We prioritise repairability, ensuring that products can be easily maintained and extended in use, while also designing for efficient disassembly to support recycling at end of life. A high level of modularity enables components to be replaced, upgraded, or refurbished, helping to extend product lifespan and reduce the need for full replacement.
We take an adaptive approach to eco-design, combining system-level thinking with functional innovation, such as with our BeSmart range, prioritising digital upgrades as opposed to whole-product replacement. This allows us to respond to evolving industry standards and customer needs, while continuously improving the sustainability and longevity of our products.
Materials
Our primary raw materials are steel and wood, chosen for their quality, timeless design and sustainability credentials. Steel is 100% recyclable, allowing it to be recovered and reused without loss of performance, reducing the need for virgin material extraction. In addition, 99.5% of all of the wood we source is FSC-accredited, and we are FSC Chain of Custody certified to ensure we support responsible forestry.
Made for Life.
Our ‘Made for Life’ ethos sits at the heart of what we do.
We are committed to crafting home and office furniture that is built to endure and perform throughout years of daily use and all seasons of life. This focus on durability is not just about performance, but about responsibility and creating pieces that last longer to reduce the need for replacement.
By prioritising longevity from the earliest stage of design, we ensure our products are not only high quality, but also a key part of our sustainable approach. They are crafted to be enjoyed everyday, and valued for years to come.
Looking ahead
In 2018, we launched a business-wide endeavour to operate as sustainably and responsibly as we can and we are eager to continue taking our efforts to new heights. Whilst we know there is still progress to be made, we are dedicated to creating a more positive environmental impact for the future. We believe our customers should enjoy the highest-quality products and services from us, without compromising the health of our environment and planet.
If you want to continue reading about our greener efforts, explore the details of our journey in our latest annual Sustainability Report.